FAQ

Do you ship internationally?
We ship to most countries worldwide (please see list below). All international packages are shipped via DHL and domestic (UK) packages are shipped via Royal Mail GB. Items shipped outside of the EU may be subject to import duties, taxes and/or charges, which are not included in the total cost of your order, nor will they be covered or reimbursed by A Better Feeling.

Countries we ship to: 

Andorra, Anguilla, Antigua And Barbuda, Argentina, Armenia, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bhutan, Bosnia And Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Egypt, Estonia, Ethiopia, Faroe Islands, Finland, France, French Guiana, French Polynesia, Germany, Gibraltar, Greece, Greenland, Grenada, Guernsey, Hong Kong, Hungary, Iceland, India, Ireland, Isle Of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Malaysia, Malta, Martinique, Mexico, Republic of Moldova, Monaco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Romania, Russia, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, South Africa, South Korea, St. Vincent, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turks and Caicos Islands, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Venezuela, British Virgin Islands

How much is shipping?
Shipping & Handling Charges are as follows:

EU -

Standard: Complimentary (5-7 working days)

Express: $20 flat fee (2 working days)

USA & Rest of the world -

Standard: Complimentary (5-7 working days)

Express: $20 flat fee (2 working days)

UK -

Standard: Complimentary (2-3 working days)

Can I change my order?

Please contact info@abetterfeeling.com as soon as possible. We will do our best to accommodate your request however there is no guarantee that any changes can be made once an order is placed. 

How can I check the status of my order?

Please refer to your shipping confirmation email to track your order.

What forms of payment do you accept?

We accept online payments through Visa, Mastercard, American Express, and Paypal.

My items arrived damaged, what should I do?

Please contact us immediately at info@abetterfeeling.com.  Please provide us with your order number and photos of the damage product/s.

I received incorrect item/s what should I do?
Please contact info@abetterfeeling.com as soon as possible so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item you received.

How can I find out more information about a product?
Product details can be found on the product page but if you have more questions, please free to email us at info@abetterfeeling.com